Mobile Device Perceptions: Differences in Environment-Based Voluntariness

In order to complete work tasks, individuals are constantly engaging in new technologies that allow them to connect to the work place from locations and at time periods which in the past were not possible. The increased ubiquity of information and communication technologies, in particular the use of mobile devices has coincidentally increased the number of hours employees are spending on work related tasks. The research agenda of this paper is focused on post adoption and proposes that individuals who are required to use mobile devices and those who voluntarily use them will have differing perceptions on mobile device usage, usefulness, work overload, flexibility and, work-life conflict. Secondary data from a previous study, consisting of data from 185 working individuals of various demographics was analyzed. The results suggest different perceptions between the groups. The findings have practical importance as managers and firms consider supplying mobile devices to employees.